Privacy Policy

We use your information to: Create and manage your account, Provide calorie and nutrition analysis, Generate AI-powered food insights, Save your meal history and progress, Improve app performance and user experience, Monitor usage and detect abuse, Respond to support requests, Comply with legal obligations.

Caltra uses artificial intelligence technologies to analyze food images and provide calorie and nutrition estimates. Food images and related information may be transmitted to third-party AI service providers for processing. AI-generated results are estimates and may not always be accurate. Users should not rely on the Service as a substitute for professional medical, nutritional, or healthcare advice.

We use third-party service providers that may process information on our behalf. Current providers include: OpenAI (AI-powered image and nutrition analysis), Supabase (authentication, database, and backend services), PostHog (analytics), Sentry (crash reporting and diagnostics). These providers may process information in accordance with their own privacy policies.

We use analytics and diagnostic tools to understand how the Service is used and to improve reliability and performance. Analytics data may include: Feature usage, Session activity, Device information, Error reports, Performance metrics.

We do not sell your personal information. We may share information: With service providers that help operate the Service, To comply with legal obligations, To protect our rights, safety, and property, In connection with a merger, acquisition, or sale of assets.

We retain information for as long as necessary to: Provide the Service, Maintain your account, Meet legal obligations, Resolve disputes, Enforce agreements. Retention periods may vary depending on the type of information involved.

We implement reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights to: Access your personal information, Correct inaccurate information, Request deletion of your information, Object to certain processing activities, Request a copy of your information. To exercise these rights, contact us using the information below.

Users may delete their account directly from within the app at any time. When an account is deleted, we will delete the account, except where retention is required for legal, security, fraud prevention, or regulatory purposes. If you experience any issues deleting your account, you may contact us at hi@caltraai.com for assistance.

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

Your information may be processed and stored in countries other than your own. By using the Service, you consent to such transfers where permitted by law.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and may provide additional notice within the Service.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact: hi@caltraai.com