Terms and Conditions
Last updated: June 23, 2026
These Terms and Conditions ("Terms") govern your access to and use of the Caltra mobile application and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
1. About Caltra
Caltra ("Caltra," "we," "our," or "us") is an AI-powered nutrition and calorie tracking application designed to help users estimate calories, track meals, and monitor nutrition-related information.
2. Eligibility
You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that: You have the legal capacity to enter into these Terms. The information you provide is accurate. You will comply with all applicable laws and regulations.
3. User Accounts
To access certain features, you may be required to create an account. You are responsible for: Maintaining the confidentiality of your account credentials. All activities occurring under your account. Providing accurate and up-to-date information. You must immediately notify us if you suspect unauthorized access to your account.
4. AI-Powered Analysis
Caltra uses artificial intelligence technologies to analyze food images and provide calorie and nutrition estimates. You acknowledge and agree that: AI-generated results are estimates only. Results may contain inaccuracies or errors. Nutrition information may differ from actual values. The Service is intended for informational purposes only. You should independently verify important nutritional information when accuracy is critical.
5. Medical Disclaimer
Caltra does not provide: Medical advice, Healthcare services, Nutritional counseling, Diagnosis or treatment. Information provided through the Service should not be considered medical advice and should not replace consultation with qualified healthcare professionals. Always seek professional medical advice regarding health, nutrition, dietary, or medical concerns.
6. Subscriptions and Payments
Free Trial
New users may be offered a free trial period. The duration and availability of any free trial may vary and may be limited to eligible users. Unless canceled before the end of the free trial period, your subscription will automatically convert to a paid subscription and your chosen payment method will be charged through the applicable app marketplace.
Subscription Billing
Payment will be charged to your Apple ID account (or Google Play account, where applicable) at confirmation of purchase or at the end of any applicable free trial period. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. The renewal charge will be applied within 24 hours before the end of the current subscription period.
Managing and Canceling Subscriptions
Users may manage or cancel subscriptions through their Apple App Store or Google Play account settings. Deleting the app does not cancel an active subscription.
Pricing Changes
We reserve the right to modify subscription pricing in the future. Any pricing changes will be communicated and handled in accordance with the policies of the applicable app marketplace.
Refunds
All purchases and refunds are subject to the billing and refund policies of Apple App Store or Google Play Store, as applicable. Caltra does not directly issue refunds for purchases made through these platforms.
7. Acceptable Use
You agree not to: Use the Service for unlawful purposes. Attempt to gain unauthorized access to systems or accounts. Interfere with the operation of the Service. Upload malicious code or harmful content. Reverse engineer, decompile, or attempt to extract source code except where permitted by law. Use automated systems to abuse or overload the Service.
8. Intellectual Property
The Service, including but not limited to: Software, Design, User interface, Logos, Branding, Text, Graphics, AI-related functionality is owned by Caltra or its licensors and is protected by intellectual property laws. These Terms do not grant ownership rights in the Service.
9. User Content
You retain ownership of content you submit through the Service. By submitting content, including food images and meal information, you grant Caltra a limited license to process, store, and use such content solely for operating and improving the Service. You represent that you have the rights necessary to submit such content.
10. Service Availability
We strive to provide a reliable Service but do not guarantee that: The Service will always be available. The Service will be uninterrupted. The Service will be error-free. AI-generated outputs will always be accurate. We may modify, suspend, or discontinue any part of the Service at any time.
11. Termination
We may suspend or terminate access to the Service if: You violate these Terms. We believe your use presents security or legal risks. Required by law. You may stop using the Service at any time.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALTRA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALTRA AND ITS OWNERS, EMPLOYEES, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR: INDIRECT DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF DATA, HEALTH-RELATED DECISIONS MADE USING THE SERVICE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.
14. Indemnification
You agree to indemnify and hold harmless Caltra, its affiliates, employees, and service providers from claims, damages, losses, liabilities, and expenses arising from: Your use of the Service, Your violation of these Terms, Your violation of applicable laws, Your infringement of third-party rights.
15. Privacy
Your use of the Service is also governed by our Privacy Policy. Please review the Privacy Policy to understand how information is collected, used, and disclosed.
16. Changes to These Terms
We may update these Terms from time to time. Updated versions become effective when posted within the Service or on our website. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in India.
18. Contact Information
If you have questions regarding these Terms, contact: hi@caltraai.com